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Members and guests are encouraged to register in advance via the website or by e-mailing our Logistics Committee (logistics@tdmemphis.org).

ATD reserves the right to charge for missed reservations. Please cancel your reservation by e-mailing Logistics@tdmemphis.org at least 24 hours before the event for luncheons. See other event descriptions for details.

Upcoming events

    • July 11, 2017
    • 11:30 AM - 1:00 PM
    • Bethel University, 5885 Ridgeway Center Pkwy #100, Memphis (near Poplar and I-240)

    Join us in July for a panel discussion with the best events from ATD’s 2017 International Conference and Expo.

    The ATD 2017 International Conference & Exposition is the largest event for talent development professionals worldwide. It provides knowledge, strategies, and solutions needed to effectively train and develop talent. Gain insights into the latest trends, best practices, and new solutions for designing, delivering, implementing, and measuring learning programs. ATD 2017 covers all industry subjects and provides in-depth guidance for what you need to know now to be successful. Come away with an outlook on what the future of talent development holds, and be prepared to address new challenges. Reach your fullest potential, you can effectively develop the talent around you, giving your organization the ultimate competitive advantage—a workforce that is prepared to face the demands of today’s ever-changing business environment.


    • July 14, 2017
    • 8:00 PM
    • July 15, 2017
    • 1:00 AM
    • CARRABBA'S - 5110 Poplar Avenue
    • 20

    Enjoy a private tour of the Memphis World Hub during the busiest time of day - at night!  This event is limited to 23 participants, so be sure to register early.

    The Memphis World Hub is the oldest and largest facility in the FedEx Express network. The World Hub is strategically located near the heart of the continental United States, providing overnight service to the entire nation and serving 95% of the global economy on a 24 to 48 hour basis. FedEx Express has made the Memphis International Airport one of the busiest cargo airports in the world as the World Hub connects customers to more than 220 countries and territories on six continents.

    Tour Highlights

    The following areas will be viewed while on the Memphis World Hub Tour. Some areas provide an explanation of what you will see and those that do not will only be driven by and not actually visited as the other areas.

    Screening Facility

    North East Input

    The sorting process for domestic box freight starts when containers from the inbound flights or trucks are taken to one of the five domestic inputs.

    Primary Matrix

    The purpose of the Matrix Operation is to scan the bar codes of each package where they are assigned and diverted to a secondary sorting operation. The Primary Matrix Sorting Facility handles average size packages (75 pounds or less and conveyable) that are placed on the middle belts of the five domestic inputs. This facility consists of an East Matrix Sorting Facility and a West Matrix Sorting Facility.

    Observation Deck

    From the observation deck, guests get a 360-degree view of the FedEx Express ramp. Sites that you can point out from the observation deck include:

    * The two World War II aircraft hangars where Federal Express has its first sort in 1973
    * The Courtyard and input area and the Old Hub
    * The Nose-Docking Facility
    * The Memphis International Airport
    * The east-west runway
    * Hangars 11 and 12
    * ‘Hot Spare’ aircraft
    * The top of the International Clearance Facility
    * The Small Package Sorting System building
    * The back-up power generating facility
    * Landing lights of incoming FedEx Express aircraft

    Hangar 10

    FedEx Express performs the maintenance on its own aircraft. This maintenance is performed at three aircraft hangars: 10, 11, and 12. Hangar 10 is located on the north side of the ramp across from the Heavyweight Processing Area.

    Aircraft Landing and Blocking

    Aircraft Offload


    * FedEx Express considers any freight weighing over 150 lbs. to be ‘heavyweight’ freight
    * This freight may be containerized or palletized on a metal sheet
    * The movement of all heavyweight freight is by forklifts
    * The inbound heavyweight pieces receive an initial Hub Inbound Package (HIP) scan as the pieces are unloaded
    * The pieces are unloaded from the inbound Unit Loading Device (ULD)
    * The items are moved by forklift to staging areas according to their destination
    * Outbound containers or pallets are built up
    * The pieces of freight are scanned into the containers along with the accompanying Consolidation (CONS) Tag
    * Once a container is full, it is weighed and taken directly to the outbound staging area for loading onto the aircraft

    SPSS Document Sort

    The Small Packaging Sorting System (SPSS) facility was built to replace the labor-intensive Overnight Letter and Courier Pak manual sort. It is a semi-automatic small parcel and document sorting facility. The input, sorting, and outbound operations are all done within the walls of the facility. This facility utilizes 800 to 900 employees for the night-side sorting operation (about one third of what was required for the ‘hand sort’).

    * Opened in 1997 (construction started in 1992)
    * Cost $175,000,000 to build
    * Consists of three floors with each floor occupying 175,000 square feet of space
    * Uses the Crisplant Tilt-Tray system that was manufactured in Denmark
    * Uses the FedEx specific software developed in collaboration with Northrop Grumman Aerospace Company
    * Has the capacity to sort 325,000 documents per hour
    * Operates at approximately 99.5% efficiency

    Dangerous Goods

    The DG facility is also known as the Specialty Sort Building. It is located on the north side of the ramp to the west of Maintenance Hangar 10. Employees in this building have been certified according to the Occupational Safety and Health Administration’s (OSHA’s) guidelines for the handling of dangerous goods. These specialists sort, scan, and load the dangerous goods for carriage onboard FedEx Express aircraft.


    The International Clearance Facility (ICF) is the four-story building west of the Heavyweight processing area. In this facility, all cargo entering or leaving the country is sorted and processed. The ICF is a self-contained, secure facility. This means that all input, sorting, output, and inspection of customer freight are done entirely within this facility. It has its own Command Center and its own sorting slide. Visiting this facility requires approval by the International authorities and must demonstrate a business need and is by appointment only. Please indicate the need for this tour in the brief explanation and benefit section of your tour request.

    Tour Rules and Guidelines

    • All non-FedEx participants must show current identification upon entrance of the screening facility
    • Cell phones and mobile devices must be turned off during the tour
    • No alcohol consumption at least six hours prior to your scheduled tour time.
    • Dress attire is casual; jeans and sneakers are appropriate
    • Please wear slacks rather than skirts or dresses
    • All Seasons: Please wear weather-appropriate clothing
    • Every participant must understand and abide by the following rules prior to touring:

      • No cameras are allowed
      • No steel toe, open toe, or high heel shoes
      • No family or friends tours
      • No general public tours permitted
      • No one under the age of 14 is allowed to participate in a tour
      • No umbrellas permitted once participants depart the Greenway Building
      • No alcohol consumption six hours prior to the tour
      • No purses, briefcases, backpacks or body packs


    We will start the evening at Carrabba's Italian Restaurant located at 5110 Poplar Avenue in Memphis at 9:00PM for socializing and networking. From there, the charter bus will pick us up at 10:30 sharp. Anyone not on the bus by 10:35 will be left. The tour starts at the FedEx Welcome Center at 11:00PM and will last approximately 90 minutes. After the tour, the charter will return us to Carrabba's.

Past events

June 13, 2017 ATD Presents “Crucial Conversations: Tools for Talking When the Stakes Are High”
May 09, 2017 Transform Your Brand- Your brand is your reputation, does yours say what you want it to?!
April 20, 2017 Professional Development Master Mind Group - Thinking, Fast and Slow
April 11, 2017 Goldilocksing Your Brain: How neuroscience can help you tune your brain for optimal experience and peak performance
March 14, 2017 Learning and Knowledge Creation in the 21st Century
February 14, 2017 How to Develop a Success Strategic Performance Management Initiative
January 10, 2017 Listening Makes Us More Human
December 20, 2016 ATD December Social
November 08, 2016 Terri Murphy - Zap the Communication Gaps!
October 18, 2016 Guided Tour: Transnetyx
October 11, 2016 The Four “P’s” for Building Relationships through Networking
September 13, 2016 Safety in the Workplace - by George Redmond III
August 09, 2016 Driving Growth: The Difference Between Training and Coaching
July 28, 2016 Master Mind and Networking Event: Reclaiming Conversation
July 12, 2016 Developing Virtual Learning
June 14, 2016 Make Every Presentation Impressive!
May 10, 2016 Personal Components of Leadership
April 12, 2016 Neuroscience and Games - From the concept to the practice
March 24, 2016 Training Directors Round Table / Networking Event
March 08, 2016 The Making of a Leader Who Leads
February 09, 2016 Tapping the Visual Cortex for Simplified Visual Design
January 12, 2016 Conflict Resolution: Developing a Workplace Conflict Management Plan
December 08, 2015 My Manager Isn’t a Leader: An Interactive Case Study
November 10, 2015 What Is Leadership Really?
October 13, 2015 Learning Management Systems: The Pains and Pluses
September 14, 2015 Using Social Media for Learning / Creating Engaging eLearning with PowerPoint - featuring Jane Bozarth
August 20, 2015 Master Mind and Networking Event: Do the KIND Thing
August 11, 2015 Establishing Meaningful Goals in Leadership Development: The VA Coach/Mentor Model
July 14, 2015 Dave Kaiser - President of H2H Dynamics
June 09, 2015 What are T-shaped People and Why Should We Hire or Develop Them?”
May 06, 2015 E-Learning Round Table Discussion and Dinner
May 04, 2015 Adobe Captivate Workshop featuring Joe Ganci
April 14, 2015 How Do Sales Professionals Like to Be Trained?
March 19, 2015 Professional Development Master Mind Group - The Power of Habit
March 10, 2015 Bill Burtch - Coaching
February 10, 2015 So You Want to Be a Consultant? - The Life of a Consultant: Glamor, Panic, and Everything in Between
January 13, 2015 Be Your Own Training Video and e-Learning Voice Over Artist
December 05, 2014 ASTD Memphis Holiday Social at L'E COLE Cullinaire
November 11, 2014 I Don't Have Enough of It... Ed Colvin
October 21, 2014 Join with SHRM: “Our Job Isn’t Over” – What Would Dr. King Think of Memphis Now?
October 14, 2014 Sensitivity Training in the Workplace: Dalia Tejada
September 09, 2014 Keys to Success: Ann Turner, PhD, FASAE, CAE
August 12, 2014 The Science of Boosting Performance, Retention and Engagement: Joe Gruttadauria
July 17, 2014 Professional Development Master Mind Group - Focus
July 08, 2014 Developing a Performance Strategy: Jimmy Brown, Ph.D.
June 10, 2014 Securing a Seat at the Table: Madan Birla (re-scheduled from February)
May 13, 2014 Increasing Learner Retention through the Use of Mnemonics: James B. Lewis, Jr., M.D.
April 22, 2014 Guided Tour: ServiceMaster
April 08, 2014 Developing Learning for a Global Audience: Gretchen Stroud
March 11, 2014 Leadership Through Followership: Evan Nelson
January 14, 2014 Building a Culture That Delivers a Branded Customer Experience: Don Hutson
December 10, 2013 ASTDMemphis December Holiday Social
November 15, 2013 MidSouth ALPS
November 14, 2013 ALPS Networking Social - RSVP
October 01, 2013 Joint SHRM/ASTD Event: Forgiveness in the Workplace: A Three Step System to Emotional Balance and Good Health
September 19, 2013 Master Mind Group - Decisive:
September 10, 2013 Chuck Jones, Education Program Specialist, Department of Veterans Affairs - "Training Games for 100, Alex!""
August 29, 2013 Networking - Coffee Tasting
August 13, 2013 Mr. Kim Barnett, Director of Workforce Development and Manager of the Industrial Readiness Training Program (IRT) at Southwest TN Community College - "Addressing The Skills Gap in the Manufacturing Industry"
July 09, 2013 Debbie Adams, Manager of Enterprise Learning Services for International Paper - "Millennials in the Workplace"
June 11, 2013 Jacqueline Dutsch, Program Manager Hilton Worldwide University - "CPLP Certification, Are You Ready?"
May 14, 2013 Tracy Morrison, Senior Director of Operations at Orgwide Services - "eLearning Solutions: Tools and Best Practices"
April 09, 2013 Trey Martindale, PhD, Associate Professor & Director, IDT Studio, The University of Memphis - "Instructional Design Resources you can Use Now"
March 28, 2013 CTI - Professional Development Event
March 12, 2013 Sonja Mustiful, President, Essence of Coaching, LLC - “Coaching Tomorrow’s Leaders for Today’s Business Landscape”
February 12, 2013 Jimmy Brown, Beacon Associates, Inc. - “Journey Management: Unleashing the Strategic Power of Change”
January 08, 2013 Dave Kaiser, CTI - Relating Training Interventions in the Aviation Industry to Your World
December 11, 2012 ASTDMemphis December Holiday Social
December 07, 2012 Employee Learning Week (ELW)
November 13, 2012 Have You Asked? - Joy Johnson, Dir. HR Consulting, Hilton Worldwide
October 30, 2012 Master Mind Group
October 16, 2012 Joint SHRM/ASTD Meeting - HOW, NOT IF, TO NAVIGATE DIFFICULT CONVERSATIONS, - Bridget DiCello
September 11, 2012 Delivering Memorable Learning with Bob Brooks
August 22, 2012 Networking/Professional Development Event - Cooking Class
July 31, 2012 Master Mind Group
July 10, 2012 Jon Veazey - Coaching Tools for Trainers
June 12, 2012 Kimo Kippen, CLO, Hilton Worldwide
May 31, 2012 Free tour of Hilton Worldwide's Learning Organization
May 08, 2012 Lt. Colonel Patricia Burnett: Everyday A Learning Experience - Measuring and Evaluating Training
April 10, 2012 John Bachmann: How to Teach Innovative Thinking and Creative Problem Solving.
April 05, 2012 Master Mind Group - Book: Walk Out Walk On
March 13, 2012 Richard Sites from Allen Interactions
February 18, 2012 Tiger Basketball @ FedEx Forum
February 14, 2012 Personal Branding
January 10, 2012 Need Help with Your New Year's Training Resolutions?
December 13, 2011 Holiday Social
December 09, 2011 Employee Learning Week
November 08, 2011 "The Death of the Single Learning Event...Its' About Time!"
October 20, 2011 Master mind Group - Change Anything
October 11, 2011 ASTD/SHRM Joint Breakfast featuring Jon Veazey
September 13, 2011 Teaching Tales by Jerry Collins, President and CEO of MLGW
August 09, 2011 Creating a Learning Organization for a Global Company, New Realities and Business Challenges
August 04, 2011 George Aldrich's Retirement Celebration
July 12, 2011 How to Get Ahead in Training - Delivering Results with Business Partnerships
May 23, 2011 CPLP Study Group - Delivering Training Part 2
December 14, 2010 December Social and Bucks Auction
December 10, 2010 Employee Learning Week (ELW)
June 01, 1990 1990 Annual Meeting
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ATD Memphis Chapter 
4728 Spottswood Ave. #290 Memphis, TN 38117

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